Question 1

How do I care for my jewelry?

Accepted Answer

Our collections consist of plated or filled metal, which may darken or tarnish with normal wear. Unfortunately, we are not able to repair discolored or tarnished items at this time. Gently wipe the metal surface with a soft cloth to clean, however, excessive polishing may rub off or scratch the plating. Avoid direct contact with lotions, perfumes or oils. Excessive light, heat or moisture will deteriorate the quality.

Our Antique and Vintage items are sold ‘as is’. These items are at least 20 years old (vintage) or at least 100 years old (antique) and will show some wear in accordance with age and use.  Vintage and Antique jewelry should be treated with delicate care and thoughtful wear. Avoid prolonged exposure to moisture, excessive heat or light. Gently wipe pieces with a soft, untreated cotton cloth before storing. It’s best to store pieces laid flat in a jewelry box or pouch made for that purpose with room between pieces to avoid scratches and other damage. Store like metals together as certain metals together can cause them to tarnish more quickly.

Question 2

Do we Gift Wrap?

Accepted Answer

When you choose the gift wrap option for an item, we will automatically include a gift receipt (prices removed, of course). If you need a gift receipt for an item that you are not having gift wrapped, let us know in the “Notes” section of the checkout process, and we will be sure to include one.

Question 3

Can I Return My Order?

Accepted Answer

Standard Return Policy – We will happily accept unworn, undamaged product purchased at full price, or product received with manufacturing defects, for exchange or refund within 21 days of receipt date from vintagevogueshop.com. Receipt required. Please report any order discrepancy within 14 days of delivery.

Sale items are final sale and therefore are not eligible for exchange or return.

See more on Shipping and Return Policy.

Question 4

What is an FAQ section?

Accepted Answer

An FAQ section can be used to quickly answer common questions about our products or business, such as “Where do you ship to?”, or “What are your return policies?”.

FAQ

Frequently asked questions

How do I care for my jewelry?

Do we Gift Wrap?

Can I Return My Order?

What is an FAQ section?

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